Dome Facility Services Group
Dome needed a complex, cloud-based CAFM system to support its operational workflow. They wanted to be able to have an audit-proof documentation of all assets, all housekeeper duties, a precise register of the use of material, and wanted to be able to load and manage all maintenance plans and worksheets electronically. The company needed a helpdesk service too, and a way to support its dispatch unit. For the management, they required reports to support decision-making, and one of their distinctive clients, AUDI Hungaria, has asked them for regular management reports for their corporate reviews.
The implementation was carried out in two phases.
With a meticulous, two-phase implementation, we were able to provide the client with an accurate dataset consolidated in one central database, having a centralized data administration manage all accesses to the various levels of data. Dome gained instant insight to their latest operational information and they could view various, real-time reports and analyses to support management decision making. By improving their workflow efficiency, we also improved the quality of administration, and we helped them achieve significant cost savings. With ArchiFM, they have successfully concluded their digital transformation and fully transitioned to conducting business electronically. Today, they manage more than 150,000 transactions with us on a yearly basis.