The facility management operation of the bank was going to be restructured, so MNB issued a public procurement tender, which was successfully won by ArchiFM in 2009. The software had to be adapted to suit the bank’s new mode of operation. The implementation had to be carried out in several stages and ArchiFM had to be connected to MNB’s ERP system, BMS system, and to other smart systems.
By the end of the project, the following functions got implemented:
SLA-based support for the following: